Terms of Service
This section is about the Terms of Service agreement that you agree to when entering any website including the domain “chattechai.co.”
1. Introduction
Welcome to ChatTechAI, a service designed to enhance your business operations through advanced AI technology. By accessing or using ChatTechAI’s services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you do not agree to these terms, you must not use ChatTechAI’s services.
2. Eligibility and Access
2.1 Company Affiliation Requirement
To utilize the services provided by ChatTechAI, users must be affiliated with a recognized company or organization. This requirement ensures that ChatTechAI’s services are used in a professional context, aligning with ChatTechAI’s mission to support business operations. Individual users without such affiliations are not eligible to access or use ChatTechAI services.
2.2 Verification Process
Upon registration, users must provide verifiable information about their company affiliation. ChatTechAI reserves the right to request additional documentation to confirm eligibility. Failure to provide accurate information may result in denial of access or termination of services.
3. Disclaimer of Liability
3.1 General Disclaimer
ChatTechAI and its parent company expressly disclaim any and all liability for damages, losses, or issues arising from the use of its products or services. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages.
3.2 Imperfection Acknowledgment
Users acknowledge that the services provided by ChatTechAI are not infallible and may contain errors, inaccuracies, or bugs. While we strive for excellence, perfection is not guaranteed, and users should be aware of this inherent limitation.
3.3 Limitation of Liability
In no event shall ChatTechAI be liable for any claims, damages, or losses exceeding the amount paid by the user for the service in question. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.
4. Confidentiality and Data Use
4.1 Data Collection and Use
All information submitted by users to request access to ChatTechAI services will be treated with the utmost confidentiality. This information will be used solely for the purpose of service provision and will not be disclosed to third parties, except as outlined in this agreement.
4.2 Sharing with Stripe
For payment processing, user information will be shared with Stripe, ChatTechAI’s trusted payment processor. Stripe is bound by its own privacy policies and is committed to protecting user data.
4.3 Internal Use
Within ChatTechAI, user data will be accessible only to authorized personnel who require access to perform their job functions. We implement strict access controls to safeguard user information.
5. Dispute Resolution
5.1 Resolution Process
In the event of a dispute arising from the use of ChatTechAI services, users agree to engage in a structured resolution process. This process involves private meetings, which may be conducted online or in person, to facilitate amicable resolution.
5.2 Mediation and Arbitration
If initial resolution efforts fail, disputes may be escalated to mediation or arbitration, as agreed upon by both parties. The costs of such proceedings will be shared equally, unless otherwise determined by the arbitrator.
6. Security and Data Breach
6.1 Security Measures
ChatTechAI employs robust security measures to protect user data from unauthorized access, disclosure, or misuse. These measures include encryption, firewalls, and regular security audits.
6.2 Data Breach Response
In the event of a data breach, ChatTechAI will promptly notify affected users and take all reasonable steps to mitigate the impact. While we are not liable for damages resulting from breaches, we are committed to assisting in data recovery efforts.
6.3 Reporting to ICCC
Any incidents of hacking or unauthorized access will be reported to the Internet Crime Complaint Center (ICCC) for further investigation and action.
7. Payment Processing
7.1 Confidentiality of Payment Information
Payment information provided by users will be kept strictly confidential and will only be shared with Stripe for processing purposes. ChatTechAI ensures that no payment details will be disclosed to third parties beyond what is necessary for transaction completion.
7.2 Payment Disputes
In the event of a payment dispute, users are encouraged to contact ChatTechAI support for resolution. We are committed to addressing payment issues promptly and fairly.
8. Amendments to Terms
ChatTechAI reserves the right to amend these terms of service at any time. Users will be notified of significant changes via email or through ChatTechAI’s website. Continued use of ChatTechAI’s services following such changes constitutes acceptance of the new terms.
9. Contact Information
For questions or concerns regarding these terms, please contact ChatTechAI support at contact@chattechai.co.
By using ChatTechAI services, users agree to these terms and conditions. These terms are subject to change, and it is the responsibility of the user to stay informed of any updates.